Hydro Spa Service Department

Our hot tub recently started having issues, so we called a few different hot tub repair companies to come take a look. Every single one of them quoted us ridiculously high prices and made the problem sound far more serious than we expected. We were honestly frustrated and unsure of what to do next. Then we contacted Hydro Spa, and the experience was completely different. Their technician inspected our hot tub and immediately told us the truth, it was a minor issue and a very simple fix. No scare tactics, no upselling, just straightforward honesty. We decided to hire them right on the spot. They did an absolutely immaculate job. The repair was done quickly, professionally, and the price was only a small fraction of what the other companies had quoted us. We were genuinely blown away. My entire family is still in awe of Hydro Spa’s honesty, fair pricing, and high-quality workmanship. They fixed the problem fast, saved us a ton of money, and earned our trust completely. We won’t go anywhere else for hot tub service from now on Hydro Spa is the real deal!

We recently purchased a swim spa from Hydro Spa, and it has completely transformed our backyard and our daily routine. Our entire family is absolutely thrilled with it! The quality, the features, and the overall experience of having a swim spa at home have exceeded every expectation, we’re using it constantly and loving every minute. A huge thank you to Peter and Jake, who were incredibly courteous, patient, and helpful throughout the entire process. They took the time to walk us through all the different options, explain the features, and help us choose the perfect swim spa for our home. Their honesty and knowledge made the decision so much easier and gave us total confidence in our choice. Hydro Spa handled everything from start to finish, delivery, placement, and installation, and the whole process went absolutely smooth and seamless. Their team was professional, efficient, and made what could have been a stressful experience incredibly easy. We couldn’t be happier with our swim spa or with the service we received. If you’re thinking about getting a spa or swim spa, Hydro Spa is definitely the place to go!

We recently purchased a Jacuzzi for our home from Hydro Spa Outlet, and we could not be happier with our experience! From the moment we walked in, the customer service was exceptional, especially thanks to Peter. He was incredibly honest, patient, and knowledgeable, taking the time to walk us through all the options and helping us choose exactly what would work best for our home and our needs. His guidance made the entire process smooth and stress-free. Hydro Spa also handled the delivery and installation, and they did an outstanding job. Everything was done professionally and efficiently, and the spa was up and running in no time. We’ve already been enjoying our new Jacuzzi every single day with our family, and it has truly been one of the best additions to our home. Highly recommend Hydro Spa Outlet for anyone looking for great products, honest guidance, and amazingservice!

I recently purchased a Sundance Spa from Hydro Spa Outlet, and I couldn’t be happier with the entire experience, from start to finish. The spa itself is absolutely incredible, and I’m thrilled with how perfectly it fits our home and lifestyle. The quality, comfort, and features have exceeded every expectation. We also had Hydro Spa handle the delivery and installation, and I have to say, everything from A to Z was flawless. The team was professional, efficient, and made the whole process completely stress-free. A special shoutout to Jake and Peter, who were unbelievably helpful throughout. They took the time to give us a full tour of the different spas in their showroom, answered all of our questions, and really helped us narrow down the perfect model for our home. Their knowledge and patience made the decision so much easier. If you’re considering a spa, I highly recommend Hydro Spa Outlet. Exceptional products, exceptional service, and an overall exceptional experience!

Very professional, very responsive, and very helpful. Highly recommend them.

I bought my hotub in 2020 and i have had a few issues and when I have callled, they send someone out right away and fix the issue. Recommend this business 100% if ur thinking of getting a hottub.

Excellent and profesionak service. Before and after the purchase. They clearly explained everything to us to keep the spa in good condition. 100% highly recommended

Was recommended to me by a friend. The staff was helpful and encouraged me to bring my bathing suit to try out the spa in the store. Which is a nice option for a serious buyer. I wound up buying a spa from this location and it was delivered and installed on schedule the total price was extremely reasonable. I would recommend this business for spa purchases and maintenance recommendations.

Had the parts

We had a great experience purchasing a spa from Peter and Chris at Hydro Spa. They are very professional, honest, and caring. And by far the best prices around. We always felt we were in good hands. Thank you, Hydro Spa.

Great sales people

Professional, honest, informative, nice, and the best prices in southern California. I could not ask for more. My family is excited to get our new spa.

Very helpful and good communications.

Knowledgeable and helpful. Reasonably priced

I got a great deal, salesman was attentive, installation was a breeze, technical problems were solved on spot.

Knowledgeable people. Peter is an honorable person to do business with. Very professional well run business.

Always A Pleasure. Great staff. Knowledgable And Helpful.

Great support and knowledge

Good spot

Peter and staff know their stuff! The store is also fully stocked with a full selection of spa and pool accessories. I purchased a new spa cover from Peter and had it delivered within three days - great service. And the prices of the new spas are competitive. My friend also purchased a used spa from Hydro Spa and was very happy - the used spa was fully reconditioned and had a warranty with it. I think Peter has been around 30 years or so in the spa business so he knows what he is doing.